Professor and researcher of Public Administration and Government at Fundação Getulio Vargas (FGV). She has been visiting professor at Oxford (Blavatnik School of Government), Aalborg (Denmark), Universidad del Chile and PUC Peru. PhD in Political Science from USP, master and graduated in public administration from FGV. Coordinator of the Bureau of Bureaucracy Studies (NEB). Professor at the National School of Public Administration, ENAP. She is a researcher at the Center for Metropolis Studies (CEM) and an affiliated researcher at Princeton's Brazil.Lab. She was coordinator of the State Thematic Area and public policies of the Brazilian Association of Political Science (ABCP). In 2021 she was named one of the world's 100 most influential academics in the field of government by the organization Apolitical. (Source: Lattes Curriculum)
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Abstract: In terms of understanding and explaining how social inequality influence how people are being met and treated by the state and the public sector, street-level bureaucracy theory concerns the formal distribution of power within the politico-administrative system and assumes a structural similarity between public agencies and across public sectors and countries when providing publ…
The research aims to analyze the performance of street level bureaucrats (SLB) based on the interactions they establish with service users, understanding how this performance can promote inclusive or excluding processes that affect (re) production or reduction of inequalities . The purpose of this research is to develop an analytical model to understand the impact of the bureaucrats' role…
This research aims to contribute to the understanding of the reproduction of educational inequalities by investigating how standards of teachers' stereotyped categorization of their students are formed. The theoretical basis will be that of street-level bureaucracy, which brings important contributions on how working conditions, organizational factors, and individual characteristics shape…
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CV Lattes
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