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(Referência obtida automaticamente do Web of Science, por meio da informação sobre o financiamento pela FAPESP e o número do processo correspondente, incluída na publicação pelos autores.)

Multi-criteria assessment of the benefits of a supply chain management training considering green issues

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Tramarico, Claudemir Leif ; Pamplona Salomon, Valerio Antonio ; Silva Marins, Fernando Augusto
Número total de Autores: 3
Tipo de documento: Artigo Científico
Fonte: JOURNAL OF CLEANER PRODUCTION; v. 142, n. 1, SI, p. 249-256, JAN 20 2017.
Citações Web of Science: 16

Green Supply Chain Management (GSCM) is an important issue for organizations that spend considerable amounts of investments on personnel training annually. Although these investments present positive effects, the manner to assess the effectiveness of the training is unclear. Training, whose characteristics are intangible, is sometimes difficult to be assessed. This research has carried out a multi -criteria training assessment for GSCM through the four top-level processes of Supply Chain Operations Reference Model (SCOR) i.e., Plan, Source, Make and Deliver. Analytic Hierarchy Process was applied in the training assessment. In the chemical industry where our study was performed, the SCOR top-level processes were considered criteria, whereas Individual and Organizational Benefits alternatives. The modeling considered pairwise judgments for criteria, and ratings or absolute measure for alternatives. The analysis revealed that training essentially contributes to the organization, resulting in 87% for Organizational Benefits, and 77% for Individual Benefits. Organizational Benefits focused on the use of the best practices in GSCM and on the common understanding of vocabulary and processes. In addition, Individual Benefits increased knowledge and skills in GSCM. This result, presented to managers of the company, was validated as consistent and feasible. (C) 2016 Elsevier Ltd. All rights reserved. (AU)

Processo FAPESP: 13/03525-7 - Aspectos inovadores e práticos da tomada de decisão multicritério na gestão da cadeia de suprimentos
Beneficiário:Valério Antonio Pamplona Salomon
Linha de fomento: Auxílio à Pesquisa - Regular