A support to evaluate web accessibility and usability issues for older adults

Autor(es)

Rodrigues, Sandra Souza ; Scuracchio, Patrick Eduardo ; de Mattos Fortes, Renata Pontin ; ACM

• Tipo de documento: Artigo Científico
• Fonte: PROCEEDINGS OF THE 8TH INTERNATIONAL CONFERENCE ON SOFTWARE DEVELOPMENT AND TECHNOLOGIES FOR ENHANCING ACCESSIBILITY AND FIGHTING INFO-EXCLUSION (DSAI 2018); v. N/A, p. 7-pg., 2018-01-01.

Resumo

The constant evolution of the Web has enabled that new online services in various segments be offered. Following this evolution, it is crucial that its content allows access to the different user's profiles. Older adults (age 60+) are users who typically have limited capacities due to ageing process and they have encountered difficulties in interacting with websites. Several accessibility and usability issues still have to be solved, despite the legislation and guidelines established for the development of accessible and usable web content. In particular, little attention has been devoted to the difficulties faced by older adults because most websites are not designed with these users in mind. This paper addresses the development of a checklist, a support to web accessibility and usability evaluations for the older adults profile and its validation. The checklist was elaborated from analysis of the state of the art, based on a literature review. During the checklist development we investigated the main barriers faced by older adults in web interaction. We conclude by highlighting the need for more studies on web interaction by older people and proposing new strategies for future research. (AU)

• Processo FAPESP: 17/10285-3 - Avaliação de usabilidade e acessibilidade da ferramenta para monitoramento da fragilidade de idosos na atenção básica à saúde do Sistema Único de Saúde
• Beneficiário: Patrick Eduardo Scuracchio
• Modalidade de apoio: Bolsas no Brasil - Programa Capacitação - Treinamento Técnico
• Processo FAPESP: 15/24525-0 - Aplicações web interativas: avaliação contínua para promover acesso e uso da internet por todos
• Beneficiário: Renata Pontin de Mattos Fortes
• Modalidade de apoio: Auxílio à Pesquisa - Regular