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(Referência obtida automaticamente do SciELO, por meio da informação sobre o financiamento pela FAPESP e o número do processo correspondente, incluída na publicação pelos autores.)

Country Brand Equity: The Role of Image and Reputation

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Autor(es):
Fabiana Gondim Mariutti ; Janaina de Moura Engracia Giraldi [2]
Número total de Autores: 2
Tipo de documento: Artigo Científico
Fonte: BAR, Braz. Adm. Rev.; v. 17, n. 3 2020-08-31.
Resumo

ABSTRACT Country brand equity (CBE) is expanding in theory and in practice; however, little has been published on its conceptualization. By incorporating ‘reputation’ into the place brand equity construct at a country level, we provide a theoretical multidimensional framework for CBE. Seventeen interviews with international researchers were undertaken for theory building. A seven-dimensional CBE framework was developed according to the interpretations of two constructs - country brand reputation (‘share of experience’) and country brand image (‘share of mind’) - along with country brand associations, country brand awareness, country brand loyalty, country brand perceived quality, and channel relationships. We conclude by outlining potential further research avenues and implications for managerial practice. These contributions may guide policymakers, government officials, executives, and scholars in maximizing the value of a place brand (e.g., country, region, or city) by focusing on ‘reputation’ as an added (qualitative and/or quantitative) construct. This study may also inspire insights into joint efforts of public and private strategies and actions on economic performance, consumer welfare, and business decisions for national prosperity. (AU)

Processo FAPESP: 16/18247-0 - Mensuração de country brand equity: estratégias de gestão de Marca-País para o Brasil
Beneficiário:Fabiana Gondim Mariutti
Modalidade de apoio: Bolsas no Brasil - Pós-Doutorado