1) a comparison of two types of bank telephone operators. 2) a comparison between two different computer keyboards.

• Grant number: 97/02960-7
• Support Opportunities: Research Grants - Meeting - Abroad
• Start date: June 29, 1997
• End date: July 04, 1997
• Field of knowledge: Humanities - Psychology - Occupational and Organizational Psychology
• Principal Investigator: Regina Heloisa Mattei de Oliveira Maciel
• Grantee: Regina Heloisa Mattei de Oliveira Maciel
• Host Institution: Instituto de Psicologia (IP). Universidade de São Paulo (USP). São Paulo , SP, Brazil