Evaluation of the quality of nursing care in private hospital

• Grant number: 09/00690-1
• Support Opportunities: Scholarships in Brazil - Scientific Initiation
• Start date: August 01, 2009
• End date: July 31, 2012
• Field of knowledge: Health Sciences - Nursing - Medical-Surgical Nursing
• Principal Investigator: Carmen Silvia Gabriel
• Grantee: Graziela Caldana
• Host Institution: Escola de Enfermagem de Ribeirão Preto (EERP). Universidade de São Paulo (USP). Ribeirão Preto , SP, Brazil

Abstract

The study aims to evaluate the quality of nursing care in a public hospital, in a city of Sao Paulo State, based on indicators of structure, process and results, through direct observation of patients and patient records using an instrument of active search record. 375 observations were made and was used the descriptive statistics to verify the percentage of adequacy of care observed to the pattern of quality care proposed on the indicators. From the 12 indicators assessed, two were within the conformity index ideal: "Number of patients with venous infusion without post-infiltrative skin lesions, associated with venipuncture for infusion of serum and/or medications/day" and "Number of urinary catheters with appropriate fixation" and "Prescription checked thoroughly". The others received a compliance index lower than recommended, but none below 85%, demonstrating a nursing team's commitment with quality of assistance provided. (AU)