CV Lattes
Universidade Estadual Paulista (UNESP). Campus de Bauru. Faculdade de Engenharia (FE) (Institutional affiliation from the last research proposal) Birthplace: Brazil
Isis Pissi Daniel in research grants and scholarships supported by FAPESP.
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Amid the changes in the business environment, attention to quality has been growing and gaining more importance. Today it is a prerequisite for effective management and competitiveness. In this sense, many companies have developed with advice from consulting firms. On the face of it, this project aims to determine the degree of satisfaction and identify strengths and improvement opportuni…
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