CV Lattes
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Universidade de São Paulo (USP). Escola de Comunicações e Artes (ECA) (Institutional affiliation from the last research proposal) Birthplace: Brazil
Bachelor in Library Science (Escola de Comunicações e Artes, Universidade de São Paulo - ECA/USP, 2000) and postgraduated in Business Administration (Fundação Escola de Comércio Álvares Penteado - FECAP, 2009). Works as Librarian at University of Sao Paulo. Graduada em Bibliotecología (Escola de Comunicações e Artes, de la Universidade de São Paulo - ECA/USP, 2000) y especialista em Gestión empresarial (Fundação Escola de Comércio Álvares Penteado - FECAP, 2009) Trabaja como bibliotecária en la Universidad de Sao Paulo. (Source: Lattes Curriculum)
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The purpose of this project is to reflect on the importance of quality assessments in academic libraries from the perspective of their customers. Highlights and presents a specific methodology, LibQual, using a case study conducted in Texas A&M University libraries. From a critical analysis, notes the possibility of application of this methodology in Brazilian academic libraries. (AU)
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