Denise Lima Miranda

Holds a degree in Systems Analysis and Development from FATEC Ourinhos and a postgraduate degree in Project Management from Instituto do Paraná, as well as in Education. Has over 6 years of experience in Information Technology, with expertise in technical support, systems implementation, network and infrastructure administration, as well as project and data management.Experienced in developing technological solutions aimed at process improvement, including task automation with Python scripts, Linux systems administration (virtualization and server implementation), configuration and maintenance of IP PBX, firewalls, and network security solutions.Has worked in advanced technical support, performing diagnostics, solving complex problems, and implementing continuous improvements in IT systems. Experienced in database management and analysis, as well as in creating documentation and technical manuals.Has participated in systems implementation projects, working on requirements analysis, planning, implementation management, and team coordination, with knowledge of project management methodologies such as PMI and Agile.Currently seeks to pursue a Masters degree in Information Technology in order to deepen technical and academic knowledge and contribute to research and innovation in the field. (Source: Lattes Curriculum)