CV Lattes
Universidade de São Paulo (USP). Instituto de Ciências Matemáticas e de Computação (ICMC) (Institutional affiliation from the last research proposal) Birthplace: Brazil
Rodrigo Jardim da Fonseca in research grants and scholarships supported by FAPESP.
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The usability of software systems, including web systems, depends on not only an adequate user interface, but also an online help that can be contribute to better understand and use the systems. Many works have investigated the building of help contents; however, they have not concentrated in designing and implementing help tools, mainly those easily configured and reused in other systems…
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