ISupport-Brasil: Preliminary results of the usability and acceptability assessment by caregivers of people who have dementia

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Ottaviani, Ana Carolina ; Monteiro, Diana Quirino ; Ferreira Campos, Camila Rafael ; Barham, Elizabeth Joan ; Oliveira, Deborah ; Trindade da Cruz, Keila Cristianne ; Correa, Larissa ; Orlandi, Fabiana de Souza ; Zazzetta, Marisa Silvana ; Martins Gratao, Aline Cristina ; Iost Pavarini, Sofia Cristina

• Document type: Journal article
• Source: FRONTIERS IN MEDICINE; v. 9, p. 11-pg., 2022-08-18.

Abstract

ObjectiveTo assess usability and acceptability of iSupport-Brasil (iSupport-BR) to virtually support family caregivers of people who have dementia. Materials and methodsIn the first stage, nine caregivers/former caregivers assessed the interface of the platform that hosts iSupport-BR. In the second stage, 10 caregivers assessed acceptability of the platform and answered the System Usability Scale (SUS), which varies from 0 to 100 points. A descriptive analysis of the quantitative data was performed, as well as a thematic analysis on the open questions. All the ethical aspects were respected. ResultsThe results of the first stage indicated a user-friendly interface of the system and relevant content of the program, with 55.6 and 77.8% of the participants assigning the maximum grade to these questions, respectively. Of the five possible points, the system's mean score was 3.7. In Stage 2, 80% of the caregivers rated the program as very useful and 100% would recommend it to other caregivers. Perception of the program's usability by the SUS scale was excellent (M = 86.5 +/- 11.5). ConclusionThis research allowed elaborating the final version of iSupport-BR, considering usability and acceptability of the platform and the program for computers/notebooks, being a pioneer in evaluating it for use in smartphones. Future research studies will have to assess the effects of iSupport-BR on the caregivers' mental health. (AU)

• FAPESP's process: 17/24026-0 - Comparison of the effects of two intervention programs for caregivers who assist elderly relatives: P3Es and iSupport
• Grantee: Camila Rafael Ferreira Campos
• Support Opportunities: Scholarships in Brazil - Doctorate