Navigational Distances between UX Information and User Stories in Agile Virtual Environments

Author(s)

Cleto Filho, Abner ; Zaina, Luciana A. M. ; Filipe, J ; Smialek, M ; Brodsky, A ; Hammoudi, S

• Document type: Journal article
• Source: PROCEEDINGS OF THE 22ND INTERNATIONAL CONFERENCE ON ENTERPRISE INFORMATION SYSTEMS (ICEIS), VOL 2; v. N/A, p. 8-pg., 2020-01-01.

Abstract

User stories (US) are valuable artifacts to agile teams, being a succinct requirement description with its details complemented by other artifacts. User eXperience (UX) is an important cross-cutting quality requirement that has gained spotlight over the past years. Many approaches on merging agile and UX are presented in the literature, but few have analysed how UX information and US are related in agile virtual environments. This paper presents a case study which investigates the navigational distances between UX information and USs. The goal was to understand how agile practitioners linked UX information to USs. To do this, we conducted a qualitative analysis in 13 requirement documents of three different industry projects and also we explored the USs derived from such documents. We propose a classification of navigational distances found among UX information and USs, discussing the pros and cons of each distance type. Our work contributes to motivate agile teams in rethinking about different forms to organize the information, artifacts and documents in virtual environments. (AU)

• FAPESP's process: 17/03397-0 - An ethnographic study on the communication of decisions about UX aspects in an agile team
• Grantee: Luciana Aparecida Martinez Zaina
• Support Opportunities: Scholarships abroad - Research