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| Author(s): |
Augusto Takerissa Nishimura
Total Authors: 1
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| Document type: | Doctoral Thesis |
| Press: | São Paulo. |
| Institution: | Universidade de São Paulo (USP). Faculdade de Economia, Administração e Contabilidade (FEA/SBD) |
| Defense date: | 2015-06-08 |
| Examining board members: |
Lindolfo Galvao de Albuquerque;
Liliana Vasconcellos Guedes;
Nildes Raimunda Pitombo Leite;
Émerson Antonio Maccari;
Ana Carolina de Aguiar Rodrigues
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| Advisor: | Lindolfo Galvao de Albuquerque |
| Abstract | |
With the expansion of the educational system, especially higher education in Brazil, concerns about the quality of educational institutions were intensified. Research on graduates (alumni) is considered one of the main sources to inform about the educational quality and to demonstrate the impacts on society. Nevertheless, it is observed that Brazilian institutions rarely consider alumni as a source of information for their courses, and when these institutions capture information, they do not apply them effectively for improving the educational quality. In this context, this Thesis presents the following research question: What indicators can support the evaluation, from alumni\'s perspective, as a tool for improvement of Graduate Stricto Sensu Programs? Therefore, the study was conducted in two stages: (a) theoretical proposition of dimensions and indicators for evaluation of Doctoral Programs in Business Administration, according alumni\'s perspective; and (b) application of this set of indicators in a sample of graduates, through an e-survey, for evaluation of a Doctoral Program in Business Administration. The results suggest the classification of indicators in three dimensions: (1) Impact Evaluation (measurement of changes at the individual level in terms of a particular educational intervention); (2) Relationship Evaluation (analysis of the level of participation, involvement and engagement of students and graduates in the Institution/Program life) and (3) Services Quality Evaluation (the alumni insight into the structure and the services provided by the institution / training program). The application and validation of the set of indicators, in a sample of 141 graduates, showed that the tools used and the proposed dimensions are valid and consistent, allowing reach findings regarding the impact, the relationship and the quality level of the evaluated Doctoral Program. In this sense, the main contribution of this research is the proposition of dimensions and indicators for evaluation of Doctoral programs in Business Administration, from the alumni\'s perspective, which can be ratified in future researches, with replication of these dimensions and indicators in programs of different institutions or areas. (AU) | |
| FAPESP's process: | 13/01673-9 - Impact of a Graduate Program in formation of doctors in Business Management |
| Grantee: | Augusto Takerissa Nishimura |
| Support Opportunities: | Scholarships in Brazil - Doctorate (Direct) |