Full text
| |
| Author(s): |
Igor Venceslau
Total Authors: 1
|
| Document type: | Master's Dissertation |
| Press: | São Paulo. |
| Institution: | Universidade de São Paulo (USP). Faculdade de Filosofia, Letras e Ciências Humanas (FFLCH/SBD) |
| Defense date: | 2017-01-31 |
| Examining board members: |
Maria Mónica Arroyo;
Ricardo Abid Castillo;
Fabio Betioli Contel
|
| Advisor: | Maria Mónica Arroyo |
| Abstract | |
The amount of letters and parcels has been presenting a vertiginous increase in the last years, on the contrary of the previsions about the decrease in the importance of the mail with the advent of Internet. In Brazil, the mail services underwent profound changes in the last decades, especially the creation of the express mail service (SEDEX) by the Brazilian post Correios, emblematic of acceleration in the circulation of messages and goods and the intense use of informational technologies in this period. This research aims to reveal and analyze the Correios use of territory strategies in order to ensure greater rationality and velocity to the mail services using logistics, understanding the companys current role in the Brazilian sociospatial formation, under the triad State-territory-market. By means of bibliographical review, data analysis of delivery times, transportation, Correios operational facilities location, origins and destinations of the flows, etc., as well as fieldworks and interviews, it was identified the territory and its transport network as a crucial element to understand the diffusion of the express mail services in the country. Since its creation, the mail has had a relevant role in the territorial integration, whose spread followed the urbanization process. With the insertion of the logistics in the mail, the stages of postage, separation, distribution and delivery were coordinated under a unique circulation strategy. Even so, it was possible to identify a large variety of delivery times in Brazil, due to logistics dependency on the materiality of the territory, which is uneven. Amongst the use of territory strategies, the company adopts a network-based operation, an intermodal transport system, the current political-administrative division, the national normative conditions and the informational technology available. The results achieved reveal: a) the creation of SEDEX and its successive spread corresponds to the diffusion of a techno-scientific-informational milieu in Brazil; b) the States postal monopoly deters the multinational postal companies actions (FedEx, DHL, UPS, etc.); c) the informational flows are essential to the mail circulation, especially the express one; d) the express services fragment the postal object, leading to a concomitant process of integrationdifferentiation of the territory; e) the e-commerce boosted the Correios services and its performance is based on the postal logistics; f) the Correios topology is similar to the Brazilian urban system, showing a hierarchy with the primacy of São Paulo, greater complexity in the core region and extreme regional differentiation; g) the Correios topology reflects the spatial division of labor; h) the postal flows in Brazil are predominantly regional. At last, since the establishment of facilities in all municipalities, Correios acts as a States logistics arm, with actions that allow public policies. (AU) | |
| FAPESP's process: | 13/19277-2 - Correios, logistics and use of territory: the express mail service in Brazil |
| Grantee: | Igor Venceslau Freitas |
| Support Opportunities: | Scholarships in Brazil - Master |