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Root cause analysis of medication errors at an inpatient unit of a university hospital

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Author(s):
Thalyta Cardoso Alux Teixeira
Total Authors: 1
Document type: Master's Dissertation
Press: Ribeirão Preto.
Institution: Universidade de São Paulo (USP). Escola de Enfermagem de Ribeirão Preto (PCARP/BC)
Defense date:
Examining board members:
Silvia Helena de Bortoli Cassiani; Tânia Couto Machado Chianca; Ana Maria Laus
Advisor: Silvia Helena de Bortoli Cassiani
Abstract

Root cause analysis has been used to investigate and analyzing medication errors, promoting patient safety and system improvement, for that, he was used in this study. This study aimed at: describing, by using the root cause analysis method, medication doses prepared and administered differently from those prescribed at a medical clinical of a university hospital; presenting the frequency of the identified error types, shifts of occurrence and professionals and drugs involved; outlining the causative factors for each dose and proposing strategies that will prevent the recurrence of such errors in the medication system. It is a descriptive study in which a secondary analysis of data from a previously existing investigation was performed. In the study, 74 medication errors were identified during medication preparation and administration by the nursing staff, of whose members 84.3% were nursing auxiliaries who prepared or administered medication. Dose errors (24.3%), schedule errors (22.9%) and unauthorized medication (13.5%) were the most frequent. Of the 70 events described, the nursing staff used the pharmacy order to prepare the medication in 81.4% of the observations, labeled inadequate medication or did not in 80%, did not consult the medical order prior to administration in 74.3% of the events, did not provide patient orientation (41.4%) and did not confirm the patient\'s name prior to administration in 22.9% of events. Additionally to these factors, others such as the lack of equipment in the facilities, medication being left for the patient\'s companion to administrate, inadequate communication and alteration of the medical order contributed to error occurrence. Hence, medication errors were identified, and root cause analysis was performed, leading to the identification of multiple factors that contributed to error occurrence, and strategies were recommended in order to prevent it. Therefore, this study has contributed to patient safety by presenting an analysis method and strategies that can be used by institutions for the prevention of errors. (AU)