bachelor's at from Pontifícia Universidade Católica de São Paulo (2002) and master's at Geography from Universidade Estadual de Campinas (2005). Has experience in Geography, focusing on Urban Geography (Source: Lattes Curriculum)
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This research aims to analyze the territorial dispersion of teleservice operations for Metropolitan Regions in the Brazilian Northeast and for non-metropolitan urban centers in the country. It is about analyzing how Contact Center companies appropriate and deepen the uneven geographic development (SMITH, 1988), that is, how the selective use of the technical and informational density (SAN…
The main objective of this research is to analyze the territorial dispersion of teleservice operations in the Northeast Region of Brazil. The expansion of operations in the Brazilian market, practically non-existent before privatizations, was significant between 1999 and 2019. In the Northeast region, the growth in the number of operators reveals two distinct movements. The first, between…
The main objective of this research is to analyze the territorial dispersion of telemarketing operations to non-metropolitan urban centers. The expansion of operations in the Brazilian market, virtually nonexistent before privatizations, was significant between 1999 and 2019. In Brazil, the growth in the number of operators reveals two distinct movements. The first, from 2003 to 2015, saw…
| 1 / 1 | Ongoing grants |
| 1 / 1 | Completed research grants |
| 1 / 1 | Ongoing scholarships in Brazil |
| 2 / 2 | Completed scholarships in Brazil |
| 5 / 5 | All research grants and scholarships |
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CV Lattes
ORCID