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(Reference retrieved automatically from Web of Science through information on FAPESP grant and its corresponding number as mentioned in the publication by the authors.)

Rethinking Skinner's model: strategic trade-offs in products and services

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Author(s):
Sarmiento, Roberto ; Thurer, Matthias ; Whelan, Garvan
Total Authors: 3
Document type: Journal article
Source: MANAGEMENT RESEARCH REVIEW; v. 39, n. 10, p. 1199-1213, 2016.
Web of Science Citations: 7
Abstract

Purpose - The purpose of this paper is to further clarify the link between the theoretical and practical/real-life implications of a seminal topic in the strategic operations management field: Wickham Skinner's strategic trade-offs model. This will help researchers, practitioners and students to realize the ``everyday life{''} consequences of this highly influential model. Design/methodology/approach - A theoretical analysis is made of previous research dealing with the strategic trade-offs model. Building on these investigations, a Popperian approach is used to logically develop the model, and the authors demonstrate how it can be empirically tested. Findings - Previous investigations on Skinner's model mainly focus on trade-offs between competitive capabilities (e.g. cost, quality, delivery) at the firm level. This paper demonstrates that the implications of this model necessarily should include consideration of the strategic trade-offs between the competitive characteristics of products/services that practitioners, students and the general public can observe. Originality/value - While previous investigations have provided necessary clarifications, no paper has addressed the issue of the existence of strategic trade-offs between the competitive characteristics of products/services. This paper offers guidelines for researchers and practitioners on the way that the strategic trade-offs model can be conceptualized, understood and tested. (AU)

FAPESP's process: 11/10605-1 - Proposal of a Decision Support System based on Workload Control approach for production planning and control in small and medium companies
Grantee:Matthias Thürer
Support Opportunities: Scholarships in Brazil - Post-Doctoral