Design of Interactive Mechanisms to Support the Communication of Users' Intentions

Author(s)

dos Reis, Julio Cesar ^[1] ; Bonacin, Rodrigo ^{[2, 3]} ; Jensen, Cristiane Josely ^{[2, 4]} ; Hornung, Heiko Horst ^[1] ; Calani Baranauskas, Maria Cecilia ^[1]

Affiliation

^[1] Univ Estadual Campinas, Inst Comp, Av Albert Einstein 1251, Cidade Univ Zeferino Vaz, BR-13084722 Campinas, SP - Brazil

^[2] Fac Campo Limpo Paulista UNIFACCAMP, Rua Guatemala 167, BR-13231230 Campo Limpo Paulista, SP - Brazil

^[3] Ctr Informat Technol Renato Archer, Rodovia Dom Pedro 1, Km 143 6, BR-13069901 Campinas, SP - Brazil

^[4] FAH, Rua Pastor Hugo Gegembauer 265, Parque Ortolandia, BR-13184010 Hortolandia, SP - Brazil

• Document type: Journal article
• Source: INTERACTING WITH COMPUTERS; v. 30, n. 4, p. 315-335, JUL 2018.
• Web of Science Citations: 0

Abstract

The communication and interpretation of users' intentions play a key role in collaborative web discussions. However, existing computational mechanisms are not effective in supporting the expression of intentions during collaborations. In this article, we present the design of interactive mechanisms that allow users to make their intentions explicit. The study considered the domain of collaborative forums of software developers. The mechanisms design was based on semiotic principles and artifacts. They were implemented and evaluated to assess their effectiveness. We investigated to which extent the mechanisms support users in the task of interpreting message exchanges in forums that make use of the mechanisms. The results reveal the suitability of the designed inter- face elements, enabling more meaningful and successful communication. (AU)

• FAPESP's process: 14/14890-0 - IMEanT: methods for dealing with meanings and intentions on interactive collaborative systems
• Grantee: Julio Cesar dos Reis
• Support type: Scholarships in Brazil - Post-Doctorate