Analyzing dynamic capability in teamwork

Author(s)

Dominguez Gonzalez, Rodrigo Valio ^[1] ; Melo, Tatiana Massaroli ^[2]

Affiliation

^[1] Univ Estadual Campinas, Sch Appl Sci, Campinas, SP - Brazil

^[2] Paulista State Univ Julio de Mesquita Filho UNESP, Dept Econ, Araraquara - Brazil

• Document type: Journal article
• Source: JOURNAL OF KNOWLEDGE MANAGEMENT; v. 23, n. 6, p. 1196-1217, AUG 12 2019.
• Web of Science Citations: 0

Abstract

Purpose This study aims to analyze the relationship between the intrinsic characteristics of the teams that perform specialized industrial services in multi-units and dynamic capability. Design/methodology/approach This study was developed from a survey conducted in 188 multi-unit industrial service providers and data were analyzed using the structural equation modeling technique of partial least squares. Findings The results indicate the two constructs act differently on dynamic capability. While the infrastructural construct influences the capability of knowledge absorption, generation and adaptation, the construct related to the willingness to share and integrate knowledge has a positive impact on the capability of knowledge generation and storage. Originality/value This research analyzes the process of dynamic capability development in the context of multi-unit service provision. The context of multi-unit industrial service provision is peculiar when compared to other organizations. In the context, knowledge is absorbed, generated and adapted by individuals organized into teams that work in customer's units. Service providers play a key role in the development of dynamic capabilities regarding knowledge storage, acting as knowledge repositories. (AU)

• FAPESP's process: 16/18414-4 - Product Innovations and Process and its Impact on Competitiveness of the Brazilian industry from a Sectoral Dynamic Model Simulation
• Grantee: Tatiana Massaroli de Melo
• Support Opportunities: Regular Research Grants