The establishment of bonds between professional and patient in TB treatment: the performance of primary health care services in a city in the interior of Sao Paulo

Author(s)

Zanon Ponce, Maria Amelia ; Figueiredo Vendramini, Silvia Helena ; dos Santos, Marilene Rocha ; Sperli Geraldes Santos, Maria de Lourdes ; Scatena, Lucia Marina ; Scatena Villa, Tereza Cristina

• Document type: Journal article
• Source: REVISTA LATINO-AMERICANA DE ENFERMAGEM; v. 19, n. 5, p. 8-pg., 2011-09-01.

Abstract

This study evaluated the performance of health care services implementing TB control actions in relation to the establishment of bonds between health professionals and patients in Sao Jose do Rio Preto, SP, Brazil from the perspective of patients, health professionals, and managers. A total of 108 patients, 37 health professionals and 15 managers were interviewed through a questionnaire containing 10 indicators of bond-establishment based on the instruments of the Primary Care Assessment Tool, adapted to evaluate tuberculosis control in Brazil. The three groups of actors considered the establishment of bonds satisfactory, though opinions of patients and managers differed in almost all indicators. This fact indicates that the view of managers is still predominantly focused on bureaucratic and administrative aspects, which shows the need for managers to integrate more management and care actions. (AU)