The work and learning of small business owner-manager: survey and ethnomethodology in the metal mechanic sector

Author(s)

Daniela Rosim

• Document type: Doctoral Thesis
• Press: São Carlos.
• Institution: Universidade de São Paulo (USP). Escola de Engenharia de São Carlos (EESC/SBD)
• Defense date: 2015-11-18

Examining board members

Edmundo Escrivão Filho; Kristiane Cera Carvalho; Fábio Müller Guerrini; Dante Pinheiro Martinelli; Edemilson Nogueira

• Advisor: Edmundo Escrivão Filho

Abstract

The aim of the study was to improve the relationship explanation between learning and work manager objectively knowing the style and the roles and understanding their subjective meaning. The theme of the research was to study the small business work manager objectively, through a survey and subjectively through the ethnomethodological approach, along the learning styles of the manager. So the fieldwork was conducted in two phases: the 1st phase was quantitative approach: survey on learning styles - through the Kolb inventory of learning styles - and administrator roles - through the questionnaire used in Oliveira survey (2010) that was developed based on the approach of Mintzberg roles (1973); the 2nd phase was a qualitative approach with ethnomethodological case study and conversation analysis in order to understand the perception of the managers on your learning style and your work. Finally, quantitatively could not establish a significant relationship between the variables learning style, manager work and organizational performance, however, these relationships were qualitatively identified and explained. A triangulation of quantitative and qualitative data was also performed to compare the results and identify the importance of each technique. (AU)

• FAPESP's process: 12/19894-9 - SMALL BUSINESS OWNER, LEARNING STYLES AND ORGANIZATIONAL PERFORMANCE: survey and case studies in industrial sector.
• Grantee: Daniela Rosim
• Support Opportunities: Scholarships in Brazil - Doctorate