Benchmarking indicators of water supply and sanitation services aimed at vulnerable populations

Author(s)

Tássia Gaspar Temóteo

• Document type: Master's Dissertation
• Press: São Carlos.
• Institution: Universidade de São Paulo (USP). Escola de Engenharia de São Carlos (EESC/SBD)
• Defense date: 2012-04-04

Examining board members

Tadeu Fabrício Malheiros; Severino Soares Agra Filho; Valdir Fernandes

• Advisor: Tadeu Fabrício Malheiros

Abstract

The income heterogeneity and social conditions between neighborhoods and districts show a society increasingly permeated by social and environmental inequities by means the reality of residential segregation that exists in Brazil. In addition, there is population growth occurred concentrated in urban areas, this and other factors that generate transformations in the structures of cities accentuating conflicts regarding the use and occupation. Such conflicts require flexibility to supply demands for essential services such as to provi de water and sanitation services, especially aimed to vulnerable populations. For the measurement and visualization ofthis scenario, in order to produce the policies and business, it is essential to use of indicators, which, however, are not readily available. Thus emerges the need to propose indicators that measure the provision of services to vulnerable populations in urban areas. In this context, with case study in Sao Paulo State, Brazil, the research was focused on theoretical and practical interface to proposed indicators. Were performed also, literature review, document analysis and critical discussion based on the learning case study. Twelve indicators were proposed and a system of benchmarking indicators for the water supply and sanitation services to targeted vulnerable populations was structured. The framework and indicators were proposed by aligning different views of the actors, in a way to be consistent with the reality of services and more easily implemented. (AU)

• FAPESP's process: 10/04957-0 - Water and sanitation benchmarking indicators for vulnerable population
• Grantee: Tássia Gaspar Temóteo
• Support Opportunities: Scholarships in Brazil - Master