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| Author(s): |
Emerson Bond
Total Authors: 1
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| Document type: | Master's Dissertation |
| Press: | São Carlos. |
| Institution: | Universidade de São Paulo (USP). Escola de Engenharia de São Carlos (EESC/SBD) |
| Defense date: | 2002-07-25 |
| Examining board members: |
Luiz Cesar Ribeiro Carpinetti;
Paulo Augusto Cauchick Miguel;
Marcel Andreotti Musetti
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| Advisor: | Luiz Cesar Ribeiro Carpinetti |
| Abstract | |
The frequent changes in the management environment demand that the companies must have a high capacity of adaptation. In this way, it is fundamental that mechanisms to measure the actions and operations have conditions to analyze the current and future situation of the company. In these analyses, the performance measures became good tools to analyze these evaluations. Following this argument, this work discusses the development of performance measures to the operations of one manufacturing company in a supply chain environment. The performance measures were developed in a scenario of a company that produces gearbox, and this scenario was called IPROS project. As fundamental characteristics of this scenario, the use of a system called Data Warehouse, as the main tool for process the informations, and the supply chain environment, where performance measures was focused in the internal processes of one company and the relationship between this company with all the supply chain. This work also presents a case study that discusses the performance measures of a representative company. (AU) | |