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Psychological violence and harassment at work: perception and coping strategies of adolescent workers

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Author(s):
Samantha Lemos Turte
Total Authors: 1
Document type: Master's Dissertation
Press: São Paulo.
Institution: Universidade de São Paulo (USP). Faculdade de Saúde Pública (FSP/CIR)
Defense date:
Examining board members:
Frida Marina Fischer; Roberval Passos de Oliveira; Leny Sato
Advisor: Frida Marina Fischer
Abstract

Introduction - Workplace violence usually consists of imbalance in interpersonal relationships. It focuses on abuse of power, threats and disrespectful actions. The psychological violence at work can be presented occasionally or in a systematic way, such as harassment at work. Both can cause or contribute to various psychopathology, psychosomatic illnesses or behavioral disorders, according to studies by the World Health Organization and International Labor Organization. Aim - To evaluate and discuss the experiences reported by young apprentices and trainees about abusive situations and harassment occurred at work. Methodological procedures - Forty adolescents, 22 men and 18 women, with age brackets of 15 and 20 years old, were interviewed in this study. The participants were students of an Internship and Professional Learning programs of a non-governmental organization of São Paulo, Capital. Due to the similarity found in the reports of apprentices and trainees, those were presented and analyzed regardless the initial division between the two groups. In order to understand the meaning of youngsters speeches, data were analyzed using the hermeneutic-dialectic theoretical frame. Results - Empirical categories that emerged after the analysis were: expectations, interpersonal relationships, malaise at work, perceptions of harassment at work, and facing workplace harassment. A central theme that emerged from adolescents speeches was: \"Malaise at work\" in which were classified all reports of apprentices and trainees referring to humiliating situations, abuse of power, constraints and sexual harassment. Some humiliating situations were linked to the social status of the adolescent workers: they were usually residents of outskirts areas of the city of São Paulo, and their families received a low income and have low education. Conclusions - The study reveals that adolescents newly entering the world of work are exposed to situations of psychological distress at work. It was also observed that be informed about the labor legislation is no guarantee of protection, as facing an abusive situation perpetrated by a supervisor refers to the possibility of punishment or dismissal. However, knowledge about workers rights and duties can be a way to avoid or bypass clear situations of exploitation (AU)

FAPESP's process: 09/12515-0 - Moral Harassment in the Workplace: perception and coping strategies among adolescent workers
Grantee:Samantha Lemos Turte
Support Opportunities: Scholarships in Brazil - Master