Manager\'s work and performance of small business: case study companies in the metal-mechanic sector

Author(s)

Daniela Rosim

• Document type: Master's Dissertation
• Press: São Carlos.
• Institution: Universidade de São Paulo (USP). Escola de Engenharia de São Carlos (EESC/SBD)
• Defense date: 2013-02-25

Examining board members

Edmundo Escrivão Filho; José Euzébio de Oliveira Souza Aragão; Jair de Oliveira

• Advisor: Edmundo Escrivão Filho

Abstract

This study aimed to describe describe and interpret the work of the small business manager and the preparation and evaluation of organizational performance of small company. The specific objectives sought to understand the nature of the strategic process in small business; understand how is the monitoring of organizational performance, and understand the job description in accordance with Mintzberg´s ten roles. In reviewing the state of the art found different perspectives of the study, however, the prospect that deals specifically with the manager of the small business and organizational performance, which can briefly be understood as a strategic orientation of the company, was the theme chosen for this research. Regarding methods, research can be characterized by its descriptive purposes in; procedures by multicase study, using a qualitative approach. As data collection techniques were used structured interviews and observation. In the data analysis we used the technique of content analysis. The main result of this research is a job description of the director of small business from the approach papers Minztberg (1973) and guidance on organizational performance. Also, as a result, was obtained a comparative analysis of the role´s incidence in the study of Minztberg (1973) with the role´s incidence of the managers examined in this study and other relevants studies which the main topic is the small business manager. (AU)

• FAPESP's process: 10/13140-7 - The work of manager and the performance of small business: Case studies on companies in the metal-mechanic setor of Araraquara e São Carlos - SP
• Grantee: Daniela Rosim
• Support Opportunities: Scholarships in Brazil - Master