Short text opinion detection using ensemble of classifiers and semantic indexing

Author(s)

Lochter, Johannes V. ; Zanetti, Rafael F. ; Reller, Dominik ; Almeida, Tiago A.

• Document type: Journal article
• Source: EXPERT SYSTEMS WITH APPLICATIONS; v. 62, p. 243-249, NOV 15 2016.
• Web of Science Citations: 10

Abstract

The popularity of social networks has attracted attention of companies. The growing amount of connected users and messages posted per day make these environments fruitful to detect needs, tendencies, opinions, and other interesting information that can feed marketing and sales departments. However, the most social networks impose size limit to messages, which lead users to compact them by using abbreviations, slangs, and symbols. As a consequence, these problems impact the sample representation and degrade the classification performance. In this way, we have proposed an ensemble system to find the best way to combine the state-of-the-art text processing approaches, as text normalization and semantic indexing techniques, with traditional classification methods to automatically detect opinion in short text messages. Our experiments were diligently designed to ensure statistically sound results, which indicate that the proposed system has achieved a performance higher than the individual established classifiers. (C) 2016 Elsevier Ltd. All rights reserved. (AU)

• FAPESP's process: 14/01237-7 - Sentiment analysis of text messages using ensemble of classifiers
• Grantee: Tiago Agostinho de Almeida
• Support Opportunities: Regular Research Grants