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(Reference retrieved automatically from Web of Science through information on FAPESP grant and its corresponding number as mentioned in the publication by the authors.)

Usability heuristics on parental privacy controls for smart toys: From an exploratory map to a confirmatory research

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Author(s):
Salgado, Andre de Lima [1] ; Fortes, Renata Pontin de Mattos [1] ; de Oliveira, Ricardo Ramos [2] ; Freire, Andre Pimenta [3]
Total Authors: 4
Affiliation:
[1] Univ Sao Paulo, ICMC, Sao Carlos - Brazil
[2] Fed Inst Educ Sci & Technol South Minas Gerais, IFSULDEMINAS, Pocos De Caldas - Brazil
[3] Univ Fed Lavras, UFLA, Lavras - Brazil
Total Affiliations: 3
Document type: Journal article
Source: ELECTRONIC COMMERCE RESEARCH AND APPLICATIONS; v. 42, JUL-AUG 2020.
Web of Science Citations: 0
Abstract

In this paper, we aimed to indicate usability heuristics for the design of parental privacy controls for smart toys. During a snowballing mapping process, we examined 589 candidate studies. Our mapping findings draw from 13 included studies and indicate the heuristics for IT Security Management, proposed by Jaferian et al., as the best to address problems that affect laypeople's interaction with privacy policy tools. With the participation of 14 inspectors, we compared the effectiveness of Nielsen's and the IT Security Management heuristics in heuristic evaluations of a parental privacy control model for smart toys. The results show that the IT Security Management heuristics have better coverage of usability problems (Kruskal-Wallis, p-value approximate to 0.01), which confirms the mapping findings. Future studies can compare these heuristics based on outcomes from test with users as a benchmark. Also, future studies can explore the creation of domain-specific heuristics for parental privacy controls for smart toys. (AU)

FAPESP's process: 15/24525-0 - Interactive web applications: continuous evaluations for promoting internet access and use for all
Grantee:Renata Pontin de Mattos Fortes
Support type: Regular Research Grants
FAPESP's process: 17/15239-0 - New Principles of Usable Privacy and Security (UPS) of Access Control Interfaces Designed for the Average User
Grantee:André de Lima Salgado
Support type: Scholarships in Brazil - Doctorate
FAPESP's process: 18/26038-8 - Smart toys and child's privacy: recommendations for designing more usable parental controls
Grantee:André de Lima Salgado
Support type: Scholarships abroad - Research Internship - Doctorate