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(Reference retrieved automatically from Web of Science through information on FAPESP grant and its corresponding number as mentioned in the publication by the authors.)

Performance measurement and lean maturity: congruence for improvement

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Author(s):
Zanon, Lucas Gabriel [1] ; Ulhoa, Tulio Figaro [1] ; Esposto, Kleber Francisco [1]
Total Authors: 3
Affiliation:
[1] Univ Sao Paulo, Sao Carlos Sch Engn, Dept Ind Engn, Sao Carlos, SP - Brazil
Total Affiliations: 1
Document type: Journal article
Source: PRODUCTION PLANNING & CONTROL; v. 32, n. 9, p. 760-774, JUL 4 2021.
Web of Science Citations: 5
Abstract

The presence of a performance measurement system (PMS) along with measurement practices has the potential to foster the planning and adoption of Lean practices in a production system. Literature also agrees that a higher Lean maturity status could be correlated to a higher level of operational performance. Thus, novel approaches are needed to identify improvement opportunities for organisational initiatives, such as Lean and PMS implementation practices. However, no studies were found that addressed possible links between Lean and PMS practices in an integrated model. Thus, this paper aims to develop a framework for assessing Lean and PMS maturity in organisations to leverage combined improvement efforts. Firstly, a literature review was conducted to map existent maturity models and parameters for performance management congruence. Then, a framework was structured to connect the findings and correlate Lean and PMS maturity levels. Finally, a pilot application in a company from the chemical sector was conducted to test the framework and gather practical implications and insights. Results illustrate how Lean and PMS can evolve based on congruent improvement efforts. (AU)

FAPESP's process: 17/23310-6 - The relationship between supply chain performance and organizational culture: a fuzzy grey cognitive maps based decision model
Grantee:Lucas Gabriel Zanon
Support Opportunities: Scholarships in Brazil - Master
FAPESP's process: 17/04702-0 - Structuring a Performance Measurement System in Surgery Centers to support Lean Healthcare innitiatives.
Grantee:Túlio Fígaro Ulhoa
Support Opportunities: Scholarships in Brazil - Master