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(Reference retrieved automatically from SciELO through information on FAPESP grant and its corresponding number as mentioned in the publication by the authors.)

Relationship between team climate and satisfaction at work in the Family Health Strategy

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Marina Peduzzi [1] ; Heloise Lima Fernandes Agreli [2] ; Pilar Espinoza [3] ; Mitti Ayako Hara Koyama [4] ; Everson Meireles [5] ; Patrícia Campos Pavan Baptista [6] ; Michael West [7]
Total Authors: 7
[1] Universidade de São Paulo. Escola de Enfermagem. Departamento de Orientação Profissional - Brasil
[2] Ecole de Management de Lyon - França
[3] Universidad San Sebastián. Facultad de Ciencias para el Cuidado de la Salud - Chile
[4] Kamiyama Consultoria em Estatística Ltda - Brasil
[5] Universidade Federal do Recôncavo da Bahia. Centro de Ciências da Saúde - Brasil
[6] Universidade de São Paulo. Escola de Enfermagem. Departamento de Orientação Profissional - Brasil
[7] Lancaster University. Management School. Department Organization Work and Technology - Reino Unido
Total Affiliations: 7
Document type: Journal article
Source: Revista de Saúde Pública; v. 55, 2022-01-05.

ABSTRACT OBJECTIVE To analyze the association between team climate, team characteristics and satisfaction at work in teams of the Estratégia Saúde da Família com Saúde Bucal (Family Health Strategy with Oral Health) (ESF with SB). METHODS Cross-sectional correlational study with ESF teams with SB in the municipality of São Paulo. Universe of 1,328 teams and random sample of 124 teams with 1,231 professionals. Applied questionnaire with data teams’ characterization, team climate scale, and satisfaction at work. Analysis of validity, of climate and satisfaction scores through mean among professionals in each team, cluster analysis, association between variables by Pearson’s correlation and Chi-square, and tested linear regression model for the two factors of satisfaction at work. RESULTS There was a directly proportional association between team climate and satisfaction at work. The better the climate with regard to team goals, the greater the intrinsic satisfaction at work and with the physical environment. The better the climate with regard to team goals and task orientation, the greater the satisfaction with hierarchical relations. The group with best team climate reported higher percentage of teams ranked with better satisfaction at work, and in the group with the worst team climate there was higher percentage of teams with the lowest satisfaction at work. CONCLUSIONS The study provides consistent although moderate evidence of association between favorable teamwork climate and job satisfaction in ESF with SB. It emphasizes the dimensions of climate, common goals and task orientation, and may serve as subsidy for management and permanent education of teams, aiming at the quality of care to the health needs of users, family and community in APS. (AU)

FAPESP's process: 16/14975-1 - Analysis of teamwork and its relationship with satisfaction of practitioners and users' satisfaction with the quality of care in primary care services in São Paulo
Support Opportunities: Research Grants - Research in Public Policies for the National Health Care System (PP-SUS)