Street-level bureaucracy and social inequality: reflections from a comparison between Brazil and Denmark

• Grant number: 19/24495-5
• Support Opportunities: Regular Research Grants
• Start date: May 01, 2021
• End date: October 31, 2023
• Field of knowledge: Humanities - Political Science - Public Policies
• Principal Investigator: Gabriela Spanghero Lotta
• Grantee: Gabriela Spanghero Lotta
• Host Institution: Escola de Administração de Empresas de São Paulo (EAESP). Fundação Getúlio Vargas (FGV). São Paulo , SP, Brazil
• Associated researchers: Gabriela Thomazinho Clementino Sampaio ; Marie Oestergaard Moeller

Abstract

Abstract: In terms of understanding and explaining how social inequality influence how people are being met and treated by the state and the public sector, street-level bureaucracy theory concerns the formal distribution of power within the politico-administrative system and assumes a structural similarity between public agencies and across public sectors and countries when providing public service to citizens and uphold an ideal of impartial and fair treatment. Also, the idea of policy transfer is pervasive among policy-makers, public leaders and in much public administration research. This project's claim is that the meaning of social inequality is associated to the conditions governments' have to give and organize impartial and fair treatment within street-level bureaucracy. This needs to be explained both by similar organizational conditions and by the larger social context in which they are nested. The project proposes to explore this issue by looking at the way social-spatial context of street-level worker encounters are inseparable from the macro contexts such as income distribution. It will provide a qualitative experimental and focused ethnographic study of equivalent street-level tasks across theoretically relevant social, physical, and regulative settings. Its overall research question is: How and why does the social-spatial context of street-level bureaucracy matter for the way workers use their autonomy to categorize and interact with citizens? More specifically: how do street-level bureaucrats, with different individual characteristics, working in different social-spatial contexts, deal with a similar task? This study explores what this means in practice in two similar policy areas in two very different countries in terms of social inequality and income distribution. The areas are childcare provision for 4-year olds and the support of new-born children. The countries are Brazil (high-income inequality) and Denmark (low income inequality). (AU)

Scientific publications

(7)

(References retrieved automatically from Web of Science and SciELO through information on FAPESP grants and their corresponding numbers as mentioned in the publications by the authors)

KRIEGER, MORGANA G. MARTINS; WENHAM, CLARE; NACIF PIMENTA, DENISE; NKYA, THERESIA E.; SCHALL, BRUNAH; NUNES, ANA CAROLINA; DE MENEZES, ANA; LOTTA, GABRIELA. How do community health workers institutionalise: An analysis of Brazil's CHW programme. GLOBAL PUBLIC HEALTH, JUN 2021. (19/24495-5, 19/13439-7)

KRIEGER, MORGANA G. MARTINS; WENHAM, CLARE; NACIF PIMENTA, DENISE; NKYA, THERESIA E.; SCHALL, BRUNAH; NUNES, ANA CAROLINA; DE MENEZES, ANA; LOTTA, GABRIELA. How do community health workers institutionalise: An analysis of Brazil's CHW programme. GLOBAL PUBLIC HEALTH, v. 17, n. 8, p. 18-pg., 2021-06-22. (19/13439-7, 19/24495-5)

ALCADIPANI, RAFAEL; LOTTA, GABRIELA; COHEN, NISSIM. Natural born violence? Understanding street-level bureaucrats' use of violence: Police officers and protests. PUBLIC ADMINISTRATION REVIEW, v. N/A, p. 15-pg., 2023-06-15. (19/24495-5, 19/13439-7)

STORY, JOANA; LOTTA, GABRIELA; TAVARES, GUSTAVO M.. (Mis)Led by an Outsider: Abusive Supervision, Disengagement, and Silence in Politicized Bureaucracies. JOURNAL OF PUBLIC ADMINISTRATION RESEARCH AND THEORY, v. N/A, p. 14-pg., 2023-03-29. (19/24495-5, 19/13439-7)

DE MENEZES, ANA; NUNES, ANA CAROLINA; PIMENTA, DENISE NACIF; LOTTA, GABRIELA; NKYA, THERESIA; KRIEGER, MORGANA MARTINS; SCHALL, BRUNAH; WENHAM, CLARE. Examining the Intersection between Gender, Community Health Workers, and Vector Control Policies: A Text Mining Literature Review. American Journal of Tropical Medicine and Hygiene, v. 106, n. 3, p. 7-pg., 2022-03-01. (19/13439-7, 19/24495-5)

LOTTA, GABRIELA; KRIEGER, MORGANA G. MARTINS; COHEN, NISSIM; KIRSCHBAUM, CHARLES. Not separate, but certainly unequal: The burdens and coping strategies of low-status street-level bureaucrats. GOVERNANCE-AN INTERNATIONAL JOURNAL OF POLICY ADMINISTRATION AND INSTITUTIONS, v. N/A, p. 20-pg., 2023-07-27. (19/24495-5, 17/24750-0, 19/13439-7)

NUNES, JOAO; LOTTA, GABRIELA. Are community health programmes always benign? Community health worker perceptions and the social construction of users in Brazil's primary healthcare policy. GLOBAL PUBLIC HEALTH, v. N/A, p. 14-pg., 2022-02-25. (19/13439-7, 19/24495-5, 17/24750-0)