Teaching and learning comminucation skills for the hearing aid fitting process

• Grant number: 13/13572-2
• Support Opportunities: Scholarships in Brazil - Master
• Start date: November 01, 2013
• End date: February 28, 2015
• Field of knowledge: Health Sciences - Speech Therapy
• Principal Investigator: Deborah Viviane Ferrari
• Grantee: Alessandra Adriano de Almeida Miranda
• Host Institution: Faculdade de Odontologia de Bauru (FOB). Universidade de São Paulo (USP). Bauru , SP, Brazil

Abstract

Introduction: The improvement of the processes involving the communication of health professional with the patient is essential for the humanization and better quality of care. Through appropriate education, communication skills that incorporate patient-centered approach can be learned and integrated into clinical consultations. The Calgary-Cambridge guide is a proposed model for the teaching and assessment of health communication, being developed to outline an effective doctor-patient communication and provide an evidence-based framework for analysis and teaching of these skills in the patient interviewing. Objectives: (1) To develop a workshop based on the Calgary-Cambridge model, for undergraduate students in SLP-Audiology to integrate patient-centered communication skills with the technical procedures for hearing aids selection and fitting. (2) To describe how the undergraduates employ such communicative skills in their practical activity before and after their participation in the workshop. Methodology: 30 undergraduate students (4th year) from the SLP-Audiology course of the Dentistry School of Bauru will be required to record two hearing aid fitting consultations. The Portuguese adaptation of the "Time and Talk" tool produced by Ida Institute will also be carried out. This tool, adapted from the Calgary-Cambridge model uses scenarios and dramatizations of clinical situations to teach how to integrate process skills (how to conduct patient interviews) with practical/technical skills employed in the selection and fitting of hearing aids. The "Time and Talk" uses active learning methodology through role plays and consultations with simulated patients, as well as reflection on what has been observed in these activities. The tool is based on a structured workshop, lasting one day. After participating in the workshop the participants will be asked again to perform the recording of two hearing aid consultations. The video recordings pre and post workshop participation will be analyzed and compared, according to a checklist based on communication skills proposed by the Calgary-Cambridge guide. The duration of consultations as well as the frequency of communication skills observed before and after participation in the workshop will be compared. (AU)

Academic Publications

(References retrieved automatically from State of São Paulo Research Institutions)

MIRANDA, Alessandra Adriano de Almeida. Professional-patient communication skills in the hearing aid fitting process: assessment of a teaching strategy. 2015. Master's Dissertation - Universidade de São Paulo (USP). Faculdade de Odontologia de Bauru (FOB/SDB) Bauru.