| Full text | |
| Author(s): |
Edwin Vladimir Cardoza Galdámez
[1]
;
Luiz Cesar Ribeiro Carpinetti
[2]
;
Mateus Cecílio Gerolamo
[3]
Total Authors: 3
|
| Affiliation: | [1] Universidade Estadual de Maringá. Departamento de Engenharia de Produção - Brasil
[2] Universidade de São Paulo. Escola de Engenharia de São Carlos. Departamento de Engenharia de Produção - Brasil
[3] Universidade de São Paulo. Escola de Engenharia de São Carlos. Departamento de Engenharia de Produção - Brasil
Total Affiliations: 3
|
| Document type: | Journal article |
| Source: | Gestão & Produção; v. 16, n. 1, p. 133-151, 2009-03-00. |
| Abstract | |
Industrial clusters or cooperation network is an interesting alternative in promoting the sustainable development of Small and Medium Enterprises (SME's). The fundamental characteristics for managing the performance of clusters are the identification of the stakeholders, definitions of common strategies and objectives, development of collaborative improvement actions, design of a performance management system, organization of a support infrastructure, and promotion of social capital. The concepts of a performance management system can be of great value in managing collective efficiency and performance improvement of the companies of the cluster. The purpose of this article is to describe a model for the performance measurement and management of a cluster. In order to develop this study, a field research was carried out in two industrial clusters: Ibitinga, a textile industry cluster and Jau, a Lady's footwear cluster. The results show the applicability of performance measurement systems for the performance management of a cluster. It also helps to integrate the objectives of performance establishing actions, evaluating results promoting cooperation to improve the collective efficiency of a cluster. (AU) | |