Fostering the Business Process Management-based Strategic Alignment between Business and IT in organizations

• Grant number: 15/16615-0
• Support Opportunities: Regular Research Grants
• Start date: May 01, 2016
• End date: April 30, 2018
• Field of knowledge: Applied Social Sciences - Administration - Administration of Specific Sectors
• Principal Investigator: Marcelo Fantinato
• Grantee: Marcelo Fantinato
• Host Institution: Escola de Artes, Ciências e Humanidades (EACH). Universidade de São Paulo (USP). São Paulo , SP, Brazil
• Associated researchers: Hajo Alexander Reijers ; Patrick C K Hung

Abstract

Business Process Management (BPM) can support organizations in achieving strategic alignment between business and IT. However, BPM approaches should address not only functional properties, but also non-functional properties. Considering such a need, the StrAli-BPM (Strategic Alignment with BPM) approach has been proposed aiming to fill a still existing gap in BPM approaches in terms of non-functional properties between the modeling of business processes and its subsequent implementation and enactment through SOC. StrAli-BPM uses the concept of Business Level Agreement (BLA), inspired by the concept of Service Level Agreement (SLA). This research project aims at moving towards the definition of a framework for StrAli-BPM, extending it so that it covers other important points to the context in which it is falls, such as: (i) definition of BLAS based on organizational goals; (ii) semi-automatic mapping of BLAS for SLAs through heuristics; and, (iii) monitoring of BLAs and SLAs execution. Moreover, this project aims at carrying out experiments that can validate the benefits of BPM-StrAli through a systematic analysis of its advantages and disadvantages. (AU)

Scientific publications

(4)

(References retrieved automatically from Web of Science and SciELO through information on FAPESP grants and their corresponding numbers as mentioned in the publications by the authors)

BAKLIZKY, MARUSCIA; FANTINATO, MARCELO; THOM, LUCINEIA HELOISA; SUN, VIOLETA; HUNG, PATRICK C. K.. Business process point analysis: survey experiments. BUSINESS PROCESS MANAGEMENT JOURNAL, v. 23, n. 2, p. 399-424, 2017. (15/16615-0)

RAFFERTY, LAURA; HUNG, PATRICK C. K.; FANTINATO, MARCELO; PERES, SARAJANE MARQUES; IQBAL, FARKHUND; KUO, SY-YEN; HUANG, SHIH-CHIA; BUI, TX; SPRAGUE, R. Towards a Privacy Rule Conceptual Model for Smart Toys. PROCEEDINGS OF THE 50TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, v. N/A, p. 10-pg., 2017-01-01. (16/00014-0, 15/16615-0)

ROA, JORGE; VILLARREAL, PABLO; FANTINATO, MARCELO; HUNG, PATRICK C. K.; RAFFERTY, LAURA; BUI, TX; SPRAGUE, R. Institutional Violence Complaints in Argentina: A Privacy Study. PROCEEDINGS OF THE 50TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, v. N/A, p. 10-pg., 2017-01-01. (16/00014-0, 15/16615-0)

HUNG, PATRICK C. K.; HUANG, SHIH-CHIA; PERES, SARAJANE MARQUES; BUI, TX; SPRAGUE, R. Deep Learning, Ubiquitous and Toy Computing. PROCEEDINGS OF THE 50TH ANNUAL HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES, v. N/A, p. 1-pg., 2017-01-01. (16/00014-0, 15/16615-0)