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(Reference retrieved automatically from Web of Science through information on FAPESP grant and its corresponding number as mentioned in the publication by the authors.)

Absenteeism in the nursing team in emergency services: implications in care

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Author(s):
Ferro, Denise [1] ; Machado Zacharias, Fabiana Costa [1] ; Fabriz, Luciana Aparecida [1] ; Schonholzer, Tatiele Estefani [1] ; Valente, Silvia Helena [1] ; Barbosa, Sara Maria [1] ; Viola, Carolina Grigolato [1] ; Pinto, Ione Carvalho [1]
Total Authors: 8
Affiliation:
[1] Univ Sao Paulo, Escola Enfermagem, Ribeirao Preto, SP - Brazil
Total Affiliations: 1
Document type: Journal article
Source: Acta Paulista de Enfermagem; v. 31, n. 4, p. 399-408, JUL-AUG 2018.
Web of Science Citations: 0
Abstract

Objective: In this study, the objective was to analyze how the nursing team perceives the conditions that lead to absenteeism and its implications for care at emergency medical services. Methods: Qualitative study, developed through individual, semistructured interviews based on a script composed of the dimensions: Human Resource Management Process; Teamwork Condition and Quality of Care Provided, involving 30 nursing team professionals, including baccalaureate nurse, auxiliary nurses and nursing technicians working at five emergency services in the city of Ribeirao Preto, Sao Paulo. To analyze the data, thematic content analysis was used. Results: The participants reported that the inappropriate physical structure and bad-quality equipment and material, salary issues, lack of human resources and ineffective communication are potential conditions leading to absenteeism and influence the quality of care provided. Conclusion: The managers play a fundamental role in creating conditions that guarantee professional growth and job satisfaction to the nursing workers, leading to less absenteeism and strengthening their commitment to care quality for the population attended in the Unified Health System. Therefore, this study is considered as a tool to understand the nursing team's perception of the conditions leading to absenteeism in emergency services. (AU)

FAPESP's process: 12/51236-1 - The Impact of Absenteeism on Assistance Provided by Professional Nursing in District Health Units in the city of Ribeirão Preto, state of São Paulo, Brazil
Grantee:Ione Carvalho Pinto
Support Opportunities: Research Grants - Research in Public Policies for the National Health Care System (PP-SUS)