Professor of Public Administration and Government at Fundação Getulio Vargas (FGV). She has been visiting professor at Oxford (Blavatnik School of Government), Aalborg (Denmark), Universidad del Chile and PUC Peru. PhD in Political Science from USP, master and graduated in public administration from FGV. Coordinator of the Bureau of Bureaucracy Studies (NEB). Professor at the National School of Public Administration, ENAP. She is a researcher at the Center for Metropolis Studies (CEM). She coordinates the Latin-American network of street-level bureaucracy research at CLACSO and is co-chair of RC27 (structures of governance) at IPSA. In 2021 she was named one of the world's 100 most influential academics in the field of government by the organization Apolitical. (Source: Lattes Curriculum)
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Numerous countries across the globe have witnessed processes of democratic backsliding produced by authoritarian populist leaders who, upon assuming power, undermine institutions and bureaucracy. While many scholars have examined the reactions of high and mid-level bureaucrats to this phenomenon, there has been a dearth of studies analyzing its impact on street-level bureaucrats. Street-l…
The Center for Metropolitan Studies (CEM) intends to be a world-class center which is also committed to knowledge diffusion and technology transfer. Hosted at CEBRAP and composed by associated university departments, the center is composed by a multi-disciplinary group - demographers, political scientists, sociologists, geographers, and anthropologists -, whose research agenda aims at stu…
Abstract: In terms of understanding and explaining how social inequality influence how people are being met and treated by the state and the public sector, street-level bureaucracy theory concerns the formal distribution of power within the politico-administrative system and assumes a structural similarity between public agencies and across public sectors and countries when providing publ…
The research aims to analyze the performance of street level bureaucrats (SLB) based on the interactions they establish with service users, understanding how this performance can promote inclusive or excluding processes that affect (re) production or reduction of inequalities . The purpose of this research is to develop an analytical model to understand the impact of the bureaucrats' role…
Since the 1980s, the performance of street-level bureaucrats (SLB) has received increasing attention in Political Science. These professionals are fundamental in the implementation of public policies; their work is marked by numerous challenges, such as scarce resources, high demand, political pressures, uncertainties and high level of discretion. These challenges are even more intense wh…
This research aims to contribute to the understanding of the reproduction of educational inequalities by investigating how standards of teachers' stereotyped categorization of their students are formed. The theoretical basis will be that of street-level bureaucracy, which brings important contributions on how working conditions, organizational factors, and individual characteristics shape…
| 2 / 2 | Ongoing research grants |
| 3 / 2 | Completed research grants |
| 2 / 2 | Ongoing scholarships in Brazil |
| 1 / 0 | Completed scholarships in Brazil |
| 8 / 6 | All research grants and scholarships |
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CV Lattes
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